solution management

Solution Management

We apply a strategic approach to credit control, continually analysing a ledger and applying a collections strategy based on the propensity to pay, external credit scoring and client direction.

We pride ourselves on taking the time to understand the situations of all parties involved, before identifying the best methods of moving forward that results in the payment of any outstanding debt to your business.

Our team are fully aware that collecting what is due as quickly as possible is the ultimate priority. As a result, from the tracing of the debt to the investigation around the circumstances and the methods involved in retrieving what is owed, you can rest assured that we’ll progress all across all areas as quickly as possible for your complete convenience.

In order to provide the highest quality results to our clients, we work off a three step process.

Step One:

Understanding of the debtor
  • Develop a comprehensive understanding of the debtor’s financial situation
  • Get a clearer view of the debtor’s ability to pay, any financial difficulties and their current credit score
  • Keep contact points minimal to avoid confusion and repetition of information from multiple individuals

Step Two:

Enhanced performance
  • Work on activity that will get results and minimise activity that won’t deliver the desired return
  • Strive to achieve a reduced overall cost to collect the outstanding debt

Step Three:

Transparency across our activity
  • Keep the client well informed of our activity and progress across every step of the debt collection
  • Clear understanding of who is working on the account and is the best point of contact for any questions or queries

For further information on our solution management processes and how we can operate on your behalf, get in touch with a member of the CDS team today.

Strategic Planning

Once a client’s ledger is in order, we look to work with the customer from a invoice lifecycle perspective, supporting the front end ‘new business’ strategy along with managing cash flow.

By utilising the latest technology at our disposal, we can help make your processes more efficient to reduce the risks of debt recovery situations arising in the future.

We can be your first port of call for commercial debt recovery assistance, so whether it’s ad-hoc ledger clean-ups or a more prolonged approach to helping you stay on top of business finances and objectives, we’re a team you can put your trust in to offer the best solutions for you and your business.

strategic planning
worldwide collections

Worldwide Collections

UK Based Contact Agents

All our agents are trained to the highest standard, with many multi-lingual to allow credit control and collections to take place across a number of continents.

Based in the UK, our contact agents are easily accessible, so should you have any questions about a recovery project we are working on or need advice, you can get in touch with us quickly and without delay.

In all interactions with our agents, they will demonstrate the very highest levels of professionalism and knowledge about both the industry and your business. We set high standards and regularly undertake additional training to stay on top of the latest debt recovery regulations and techniques to get all money owed back as quickly and efficiently as possible.

Multi-lingual for Worldwide Coverage

The fact that our agents are multi-lingual means that no matter where you operate around the world, if you are finding the language barrier a reason why debt problems are arising, we can be on hand to help in both the short and long term.

We will work with you and your client to identify any areas of mistranslation as well as serving any debt recovery documents in their native tongue to ensure there is no confusion about the next steps they have to take to repay what is owed.

CDS have worked with customers in Europe, America, Asia and beyond, so no matter where you’re based or who you deal with, contact us today to find out how our UK based contact agents can become a part of your team.

KYC / AML Checking Services

Know your customer KYC is the process of a business verifying the identity of its clients and assessing potential risks of illegal intentions for the business. The term is also used to refer to the bank regulations and anti-money laundering regulations which govern these activities.

Know your customer processes are also employed by companies of all sizes for the purpose of ensuring their proposed employees, consultants, or distributors are anti-bribery compliant. Banks, insurers and export creditors are increasingly demanding that customers provide detailed anti-corruption due diligence information.

Corporate Debt Solutions Global are the UK’s leading provider of KYC and anti-money laundering checking and verification services. Utilising a seven step check and double gateway verification process tailored to the highest quality standard CDS provide one of the most comprehensive AML and KYC services available in the UK today.

Trace and Collect Services

Corporate Debt Solutions Global have a industry leading trace and collect function that combines cutting edge software with agent integration to ensure debtors are located and monies recovered. 

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